WARRANTY
This warranty is given by Robes Delivered (ABN 19 915 875 162)
Ph: (02) 8974 1594
Email – info@robesdelivered.com.au
Our 12 year warranty covers defects in material and workmanship in the following components of the wardrobes:
Frames
Doors
Hinges
Sliding Door Mechanism
Drawer gliders
Clothes rails
Shelves
This warranty applies to domestic use only.
Robes Delivered will repair, or replace where necessary, products that have reasonable faults for a 12 year period (for wardrobes & cabinets), and a 1 year period (for mirrors) from the date of purchase.
Please note our terms of warranty:
Warranty period commences when the job is complete.
Warranty works will be done when the job is fully paid for.
The following is not covered under warranty:
Cost of the service where faults are attributable to accident, fair wear and tear or misuse.
Cost of the service where there was found to be no fault with the product.
Cost of the service where faults are caused by an unauthorized person attempting to repair the product.
Glass breakage.
Any scratches to the product which are not notified to Robes Delivered on the day of installation to the installer.
Products used for a commercial purpose.
Slight colour variations due to different batches of products and / or ageing of product.
Damage caused by water from leaking bathrooms etc.
To make a claim under this warranty, you need to:
Find your invoice/Quote, which proves the purchase and date of installation.
Contact Robes Delivered within one month of the fault arising in the product by phone or email (see above), outlining the issues you have with our product. We will contact you within two business days.